GOODS PURCHASED DIRECTLY FROM US OR VIA OUR WEBSITE.
- Goods will be replaced only if they have manufacturing defects; Please e-mail us for return details.
- Gift Certificates can be redeemed for their face value by whoever presents the certificate. Once the certificate is redeemed, it will no longer be valid.
PUBLIC LECTURES AND WORKSHOPS
- Due to fixed costs for Workshop venues that are passed on to us, we must adhere to the following refund policy:
- In the event of cancellation 14 days or more before the workshop, your deposit or course fee will be transferred to a future event or refunded in full.
- In the case of cancellation, less than 14 days before the workshop your deposit or course fee will be transferred to a future event.
- If we reschedule the event, you will be notified, and your deposit or course fee will be moved to a future event or a full refund given.